So You've Decided That You Want To Become A Barista
If you're passionate about coffee and interested in pursuing a job (or dare we say career?) as a barista, you're embarking on an exciting journey. This article aims to provide you with comprehensive tips and guidance on how to successfully navigate the world of barista jobs and excel in your role.
Working in a Corporate Environment vs. a Smaller Coffee Shop
When considering where to work as a barista, you'll encounter different environments: corporate coffee chains and small, independent coffee shops. Corporate stores often offer standardized procedures, along with training manuals, and structured learning programs. These establishments often have long-standing brand identities and cater to a wide range of customers. In a corporate environment, you'll have access to resources and support systems that can facilitate your growth as a barista. Depending on how you look at it, this might be a great thing when you're just starting out.
On the other hand, working in a small coffee shop provides a more intimate and personalized experience. And don't get us wrong, corporate coffee shops aren't the only ones with their own standard practices - there are many stellar small coffee shops out there who adhere to their own standardized procedures and are very well known for their unwavering commitment to excellence. But there's really something special when it comes to small coffee shops. They often prioritize creating a welcoming and unique atmosphere for their customers, including a lot of die-hard regulars. As a barista in a small shop, you'll have the opportunity to establish positive connections with customers - who often grow to love you. Small coffee shops often encourage creativity and experimentation, allowing you to showcase your unique skills and bring your own flair to the coffee-making process, and even potentially contribute to their menu development.
Ultimately, the choice between a corporate environment and a small coffee shop depends on your preferences and career goals. Consider the type of work environment that aligns with your personality, values, and long-term aspirations as a barista, and choose accordingly.
The Third Wave Coffee Movement
The third wave coffee movement represents a shift in the coffee industry towards a deeper appreciation for the quality, origin, and unique flavors of coffee. While not exactly a new phenomenon at this point, it continues to shape the way coffee is sourced, roasted, brewed, and enjoyed. As a barista, understanding the principles of the third wave is essential. It involves embracing specialty coffee, establishing direct trade relationships with coffee farmers, and mastering meticulous brewing techniques to bring out the best in each cup. By embracing the third wave philosophy, you demonstrate your commitment to the craft and your passion for delivering exceptional coffee experiences.
Mastering Barista Skills and Techniques
As a barista, honing your skills and acquiring in-depth knowledge is key to delivering outstanding coffee to your customers. It's essential to master the art of milk steaming (also known as milk frothing), espresso extraction, and latte art. There are a lot of great, free latte art tutorials on sites like YouTube. And if you really wanted to, there are also tons of courses online, or in person, that you can sign up for. Roasteries also sometimes offer tours and courses about their coffee, so don't hesitate to check out that avenue as well. Additionally, we suggest to familiarize yourself with some espresso-based drinks & various brewing techniques commonly used in professional coffee shops, such as:
- Espresso-based drinks: Cappuccino, macchiato, latte, americano, cortado
- Pour-over brewing methods
- Cold brew preparation
Of course, this is not an exhaustive list of drinks and brewing techniques, but you get the picture. ;)
Common Barista Terms You'll Run Into
As a barista, you'll encounter specific terms and jargon related to coffee preparation and customer service. Familiarize yourself with the following terms:
- Crema: The rich, reddish-brown foam that forms on top of a well-extracted espresso shot
- Yield Time: The duration it takes for a specified volume of espresso to be extracted
- Portafilter: A removable part of the espresso machine where coffee grounds are placed for extraction, using single or double basket. It can also accommodate a blind basket for machine cleaning purposes.
- Dose: The amount of coffee used in a single espresso shot
- Tamping: The process of evenly compressing the coffee grounds in the portafilter
- Tamper: A handheld tool used to evenly compress coffee grounds in the portafilter, ensuring proper extraction and a flavorful espresso shot.
- Extraction: The process of drawing flavor from the coffee grounds using hot water under pressure
- Taste Notes: The unique flavors and aromas present in a particular coffee
- Steaming Pitcher: A container used for steaming milk, typically made of stainless steel
- Knock Box: A container where used coffee grounds are discarded after extraction
- Cupping: A sensory evaluation process used to assess the aroma, taste, and quality of coffee
- Barista Tools: Essential equipment for coffee preparation, including tampers, frothing pitchers, and digital coffee scales. Stay on your grind and shop all of The Coffee Goat's barista tools on offer here.
Building Positive Interactions and Working Relationships
Developing positive interactions with customers is crucial in providing exceptional service as a barista. Take the time to get to know your customers, learn their preferences, and strive to make their coffee shop experience memorable. By personalizing their orders and demonstrating genuine care, you can create lasting connections and contribute to a welcoming and inviting coffee shop atmosphere. Remember, as a barista, you have the power to brighten someone's day with a well-crafted cup of coffee and a friendly interaction. Regulars often look forward to getting their favorite drinks from their favorite shop and often times you become a regular in their world too. This can be such an awesome part of being a barista and we hope you get to experience it.
Emphasizing Passion and Eagerness to Learn
Resumes aren't everything, especially when it comes to your first barista job in the hospitality industry. Coffee shop owners and managers are often more concerned with your passion, dedication, and willingness to learn than your previous experience. There is a lot to learn, but it can all be taught, and many shops offering espresso training, many times done in-house or with the local roaster that the shop is partnered in. So don't be intimidated! If you don't have relevant experience to include on your resume, don't hesitate to approach the owner, manager, or other staff members of the coffee shop directly. Express your eagerness to learn and your commitment to providing exceptional coffee experiences. With the right attitude and a strong work ethic, you can easily get your foot in the door. We have faith in you!
Okay So You've Been Invited For A Trial Shift! Now What?
Preparing for Trial Shifts and Demonstrating Value
Congratulations! You're one step closer to becoming a barista and snagging that job! When applying for a barista job, it's common to go through a trial shift or work interview. This is an opportunity for the coffee shop owner or manager to assess your skills, your work ethic, how you interact with their customers, and how you'd fit within the team. To prepare for a trial shift, familiarize yourself with the coffee shop's menu, practice your espresso-making techniques, and study their specific procedures. If you're feeling nervous, just remember to stay friendly, have a sense of humor about everything, and breathe! This too shall pass, and we bet you'll do great.
During your trial shift, just focus on providing excellent customer service, having a great attitude, demonstrating your technical proficiency (if you have any), and showcasing your ability to work well in a team. Approach the trial shift with enthusiasm and a willingness to learn. If you don't have previous experience and the cafe is aware of that, they will likely not put you to work on the espresso machine, but will rather have you complete other tasks around the shop. Every coffee shop will be different, so try to find out what you will be doing during your trial shift. Don't be afraid to ask questions!
Congratulations! You Did It! You Got The Job! Here Are Some Tips To Stay On Your Grind:
Keep It Clean!
Perhaps one of the most important aspects of being a barista (even a bartender, server, or any other hospitality worker for that matter) is staying clean and organized during your shift. As a barista, it is essential for maintaining a smooth and efficient workflow.
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Clean as you go: Incorporate cleaning tasks into your routine throughout the day. Wipe down the espresso machine, steam wand, and countertops after each use to prevent the buildup of coffee residue and milk splatters. Regularly empty and clean the knock box to keep the workspace tidy.
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Organize your workstation: Arrange your tools, equipment, and ingredients in a logical and accessible manner. Keep your coffee beans, syrups, and other supplies well-stocked and properly labeled. This organization allows for an efficient and smooth workflow during busy periods.
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Practice good hygiene: As a barista, personal hygiene is crucial. Wash your hands frequently, especially before handling food or preparing beverages. Always wear a clean apron and ensure your hair is properly tied back to maintain cleanliness and adhere to health and safety standards.
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Properly store ingredients: Store perishable items such as milk, syrups, and fresh produce at the appropriate temperatures to maintain their quality and prevent spoilage. Adhere to the first-in, first-out (FIFO) method to ensure the use of the oldest ingredients first.
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Regular equipment maintenance: Follow the recommended cleaning and maintenance guidelines for coffee machines, grinders, and other equipment. Regularly descale the espresso machine, inform your manager about any issues (in case they may need to replace worn-out parts), and calibrate the grinder to ensure consistent and optimal performance.
Master The Art of Multitasking
As a barista, you'll often be juggling multiple tasks simultaneously. Practice efficient time management and prioritize tasks based on their urgency and customer needs. By mastering the art of multitasking, you can handle a high volume of orders while maintaining quality and speed.
Develop Cash-Handling Skills
Often-times a barista's job is not limited to pulling espresso shots and making drinks. Handling cash transactions accurately and efficiently is crucial in establishments where you're also expected to take orders and payments. Familiarize yourself with the cash register system used in your coffee shop and learn the proper procedures for processing payments, providing change, and reconciling cash at the end of your shift. Honing your cash-handling skills will contribute to a seamless customer experience.
There Is No "I" In Team
Collaboration and teamwork are vital in a coffee shop setting. Communicate effectively with other staff members, assisting them when needed and seeking assistance when necessary. A cooperative and supportive work environment enhances productivity and customer satisfaction.
Get Enough Sleep
As a barista, it's essential to prioritize getting enough rest, especially since early mornings are often part of the job. Adequate sleep plays a crucial role in maintaining your energy levels, focus, and overall well-being. Stop scrolling your social media before bed and create a consistent sleep schedule that allows for the recommended hours of restful sleep each night. Establish a relaxing bedtime routine to help you unwind and signal to your body that it's time to sleep. Avoid excessive caffeine consumption, particularly in the evening, as it can interfere with your ability to fall asleep. Remember, taking care of yourself by getting enough rest will not only benefit your performance as a barista but also contribute to your overall health and well-being.
But Above All Else: Have No Fear
Lastly, our message to all aspiring baristas or those seeking their first barista job would be this: Don't. Be. Intimidated! With so much to learn, the process of becoming a barista might seem daunting, but embarking on this journey can be both exciting and rewarding. Embrace the learning process and be open to new experiences. Remember, everyone starts somewhere, and the coffee community is often welcoming and passionate about sharing their knowledge. Embrace the opportunity to grow, ask questions, and don't hesitate to seek guidance from seasoned baristas or mentors. With dedication, a positive attitude, and a love for coffee, you'll find yourself flourishing in the world of being a barista. And as you progress, so will your confidence in your own abilities. You got this!